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Some Tines cloud tenants are returning 50x errors

Resolved in 2 hours

Incident timeline

Operational
Resolved
The issue has been resolved. Thank you for your patience as we resolved this issue.
2025-09-02 21:45:00 UTC - a year
Operational
Monitoring
We have deployed a fix and are continuing to monitor the issue. Thank you for your patience as we resolved this issue. We apologize for any inconvenience this may have caused.
2025-09-02 21:35:23 UTC - a year
Partial outage
Identified
We have identified a possible cause for the issue and are working towards a resolution. Thank you for your patience as we work to resolve this issue. We apologize for any inconvenience this has caused.
2025-09-02 21:02:35 UTC - a year
Partial outage
Investigating
Some cloud tenants are showing errors when loading Tines. We are currently working on resolving the issue. We apologize for any inconvenience caused.
2025-09-02 19:18:00 UTC - a year