Delayed Action Runs - US1 Stack

Resolved in 6 hours

Incident timeline

Operational
Resolved
Action Run performance has been restored to normal levels as of 21:31 UTC. Pending action runs enqueued during the incident have been processed. We apologize gain for any inconvenience this may have caused. If you have any questions, please contact Tines support.
2026-04-17 21:31:00 UTC - 6 months
Degraded performance
Monitoring
We have identified and remediated the source of the delayed Action runs. Action runs are beginning to resume running at a normal rate and duration. Next Steps: We are monitoring the results of the remediation and will fully resolve the incident when Action run performance has returned to normal levels.
2026-04-17 19:23:31 UTC - 6 months
Degraded performance
Investigating
Our teams are continuing to investigate the cause of and resolve the issue causing delayed action runs. We do not currently have an ETA for resolution. Next Steps: We will provide an update as to the status of this incident as soon as more information is available. Thank you for your patience as we work to restore performance.
2026-04-17 18:23:34 UTC - 6 months
Degraded performance
Investigating
Impact: Cloud tenants on US1 Stack Summary: Tenants on the US1 stack may experience delayed action runs beginning approximately 15:50 UTC April 17. Next Steps: Our engineering team is investigating the cause and are working to resolve.
2026-04-17 15:50:00 UTC - 6 months