Cases are now available for all affected customers. We apologize for any inconvenience this issue has caused. Cause: At 16:00 UTC+1, an update was released that caused Cases to not load correctly and to display an error in the Tines UI. internal monitoring found the issue and a fix was created.

A fix has been deployed for all affected customers. All other Tines workflows were unaffected. Thank you for your patience as we correct this issue.

We have discovered the cause of the issue. A fix is being prepared for all affected customers. All other Tines workflows are unaffected. Thank you for your patience as we work to resolve this issue.

We have detected an issue preventing some users from accessing cases in Tines. Cases are not loading correctly and display an error in the Tines UI. All other Tines workflows are unaffected. Thank you for your patience as we work to resolve this issue.