Resolved Impact: euWest1A region only Summary: Summary: From 06:00 UTC on December 31, 2025, some tenants experienced delayed action runs. All other regions operated normally during this time. Resolution: The issue was resolved at 11:00 UTC. All actions have been running correctly since then. We apologize for any inconvenience this may have caused. If you have any questions, please contact Tines support.

Operational and Monitoring Impact: euWest1A region only Summary: From 06:00 UTC on December 31, 2025, some tenants experienced delayed action runs. All other regions operated normally during this time. Resolution: The issue was resolved at 10:35 UTC. Some action runs may be slightly delayed as the system returns to regular operation. Next Steps: The team continues to monitor the system as it returns to regular operation. We apologize for any inconvenience this may have caused.

Problem Detected and Investigating Impact: euWest1A region only Summary: From 06:00 on December 31, 2025, some tenants are experiencing delayed action runs. All other regions operated normally during this time. Next Steps: Our engineering team is investigating the cause and any other possible impacts. We apologize for any inconvenience this may cause.