Tines - Some users on tenants using OIDC SSO unable to log into Tines cloud tenants

Some users on tenants using OIDC SSO unable to log into Tines cloud tenants

Resolved in 2 hours

Incident timeline

Operational

Resolved

The issue is now resovled. If you need any help, please contact support@tines.com Thank you for your patience as we resolved this issue.

2024-10-23 14:28:27 UTC - a 2 years

Problem detected

Resolving

We have identified the cause of the issue and are preparing a fix. Only tenants with OIDC SSO configured are affected. NOTE: Event processing is unaffected. Thank you for your patience as we resolve this issue.

2024-10-23 14:08:47 UTC - a 2 years

Problem detected

Investigating

We have identified an issue where some users cannot log into their cloud tenants. Note: Event processing is unaffected. Thank you for your patience as we work to resolve this issue.

2024-10-23 12:10:00 UTC - a 2 years