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"We're sorry, an error has occurred" message appearing for some Tines cloud tenants

Resolved in an hour

Incident timeline

Operational
Resolved
The issue has now been resolved. Thank you for your patience while we resolved this issue. If you encounter any further issues, contact support@tines.io or https://www.tines.com/contact-support
2023-03-08 15:39:00 UTC - over 3 years
Operational
Monitoring
We have deployed a fix and are monitoring Tines. Thank you for your patience while we resolved this issue. If you encounter any further issues, contact support@tines.io or https://www.tines.com/contact-support
2023-03-08 15:31:02 UTC - over 3 years
Partial outage
Resolving
We are aware of an error occurring for some tenants when loading Tines. We are resolving the issue and will provide an update once the fix is complete. We thank you for your patience while we work to resolve this issue.
2023-03-08 15:13:21 UTC - over 3 years
Partial outage
Investigating
We are aware of an error occurring for some tenants when loading Tines. We are investigating the issue and will provide an update no later than 15:30 UTC We thank you for your patience while we work to resolve this issue.
2023-03-08 14:48:00 UTC - over 3 years