Tines - Cases are unavailable for some customers who use the cases board view

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Cases are unavailable for some customers who use the cases board view

Resolved in a day

Incident timeline

Operational

Resolved

Cases board view is now available to users. We apologize for any inconvenience this has caused.

2024-11-29 10:49:55 UTC - a 2 years

Degraded performance

Resolved

Cases are now available to users. We are working to restore the board view. The list view is still available. Thank you for your patience as we work to resolve this issue

2024-11-28 13:14:45 UTC - a 2 years

Problem detected

Investigating

We have identified an issue where the cases board view is unavailable for some cloud customers. Note: Event processing is not affected Thank you for your patience as we work to resolve this issue

2024-11-28 10:45:00 UTC - a 2 years