Delay Actions fail to emit some Events

Resolved in a day

Incident timeline

Operational
Resolved
This issue has been resolved. We will contact those customers affected directly. If you have any questions or experience any further issues, please contact support@tines.com Thank you for your patience while we resolved this issue.
2022-11-16 11:38:17 UTC - a 4 years
Operational
Monitoring
We have deployed a fix for the issue. We will continue to monitor the issue and will update this page once the fix is confirmed. Thank you for your patience as we resolved this issue.
2022-11-16 11:16:21 UTC - a 4 years
Partial outage
Investigating
We have identified an issue affecting Event Transform Actions in Delay mode on some cloud customers in which the following error occurs: "Invalid Options: ‘seconds’ must be a number greater than 0" Impact: For events where the delay is set to 0, an Event is not being emitted from the Delay Action. This also affects Actions where the delay is dynamically calculated as below: TIMES(explode_urls.index, 5) The issue started on Tuesday 15th November at 09:26 UTC approximately Thank you for your patience as we work to resolve this issue.
2022-11-15 09:26:00 UTC - a 4 years