Problem Resolved and Operational Impact: US-West-2 region only Summary: Between 12:19 and 12:53 UTC on December 18, 2025, email sending was unavailable for the US-West-2 region. All other regions operated normally during this time. Event processing was unaffected. Resolution: The issue was resolved at 12:53 UTC. All email functionality has been restored to regular operation. Emails from Send Email actions were sent after a delay. Notifications and other emails will not be resent. Next Steps: Our engineering team is investigating the cause and any other possible impacts. We apologize for any inconvenience this may have caused. Please contact support if you ahve any questions.

Problem Detected and Investigating Impact: US-West-2 region only Summary: Between 12:19 and 12:53 UTC on December 18, 2025, email sending was unavailable for the US-West-2 region. All other regions operated normally during this time. Event processing was unaffected. Resolution: The issue was resolved at 12:53 UTC. All email functionality has been restored to regular operation. Emails from Send Email actions were sent after a delay. Notifications and other emails will not be resent. Next Steps: Our engineering team is investigating the cause and any other possible impacts. We apologize for any inconvenience this may have caused.