Cloud tenants experiencing slow UI responses and timeouts

Resolved in an hour

Incident timeline

Operational
Resolved
The issue has now been resolved. We apologize for any inconvenience this has caused.
2025-02-27 17:21:00 UTC - over a year
Degraded performance
Investigating
Some cloud tenants are experiencing slower UI response times and may experience application errors in the UI. Note: Event processing is unaffected; however, some API requests to the Tines API and data sent to webhooks in Tines may have timed out and received a 5XX error. We will notify any affected customers with details. Thank you for your patience as we work to resolve this issue.
2025-02-27 16:30:00 UTC - over a year